- London
- info@normelectric.co.uk
At Norm Electrical Engineering, we understand that electrical issues can arise unexpectedly, whether at home or in your business. Our Service Request system allows you to easily request professional assistance for any electrical service you may require. Whether it’s routine maintenance, emergency repairs, or a new installation, we’re here to help!
Our Service Request system is simple and straightforward. Here’s how it works:
Submit Your Request:
Complete the Service Request Form below, providing us with all the necessary details about your electrical needs. The more information you give us, the better we can assist you.
Service Confirmation:
After receiving your request, our team will review the details and send you a confirmation email with a proposed date and time for our technician to visit.
Service Delivery:
Our qualified electricians will arrive at your location at the scheduled time, ready to carry out the required service, whether it’s an emergency repair, an installation, or a routine inspection.
Completion & Feedback:
Once the service is complete, we will ensure you are fully satisfied with the work. You will also have the opportunity to provide feedback on our service.
Confirmation: Once we receive your service request, we’ll send you an email confirmation with the details of your request and our availability.
Scheduling: If your service request is urgent, we will prioritize it and aim to schedule a technician as soon as possible. For non-emergency services, we’ll schedule a convenient time for you.
Service Execution: Our electricians will arrive on-site to complete the requested service. We use only the best quality materials and adhere to all safety standards.
Feedback & Completion: After the service is complete, we’ll ensure you’re fully satisfied with the work, and you can provide feedback to help us improve.
Experienced Technicians: Our team consists of qualified and experienced electricians who are experts in both residential and commercial electrical work.
Quick Response: We understand the importance of timely service, especially in emergencies. We’re committed to responding quickly and effectively to your service needs.
Customer Satisfaction: We always strive for 100% customer satisfaction. We ensure high-quality work and provide clear communication throughout the process.
Fully Licensed & Insured: You can trust that our electricians are fully licensed, insured, and compliant with UK electrical regulations.
Comprehensive Services: Whether you need repairs, installations, inspections, or compliance testing, we offer a wide range of services to meet all your electrical needs.
If you’re experiencing a significant electrical issue that could pose a safety risk—such as power outages, exposed wires, or malfunctioning fire alarms—it’s important to request emergency service. You can check the "Emergency Service" box in the form for urgent assistance.
We aim to respond to non-emergency service requests within 1-2 business days. For emergencies, we will prioritize your request and send a technician as quickly as possible.
Yes! If you need to reschedule, please contact us as soon as possible, and we’ll work with you to find a new time that suits your schedule.
Emergency services may involve additional charges due to the urgent nature of the request. We’ll inform you of any additional costs before proceeding with the service.
Fast, hassle-free electrical solutions—when you need them!
Once we receive your service request, we’ll send you an email confirmation with the details of your request and our availability.
If your service request is urgent, we will prioritize it and aim to schedule a technician as soon as possible. For non-emergency services, we’ll schedule a convenient time for you.
Our electricians will arrive on-site to complete the requested service. We use only the best quality materials and adhere to all safety standards.
Precision Wiring, Unmatched Safety – Norm Electric: London’s Reliable Spark for 17+ Years!
